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Privacy Policy

Effective Date: January 2025
Samudra Technologies (Pvt) Ltd — resido.lk

1. Summary

Resido (“we”, “us”) operates the Resido app and website. This policy explains what personal data we collect, why we collect it, how we use it, who we share it with and how you can exercise your rights.

2. Data We Collect

3. How We Use Data

4. Legal Basis & Consent

Where required by law we rely on consent or contractual necessity to process user data. By using Resido you agree to the terms in this policy and consent to the described processing where applicable.

5. Sharing and Third Parties

We share limited data with:

We do not sell personal data to third parties.

6. Retention

We retain data as long as necessary to provide the service and comply with legal obligations. Listing data remains until you remove it. Account data may be retained after account deletion for fraud prevention and legal reasons — details are available upon request.

7. Data Security

We use industry-standard safeguards such as encrypted connections (HTTPS) and access controls. However, no internet transmission is fully secure — report concerns to support@resido.lk.

8. Your Rights

You can:

To exercise rights, contact support@resido.lk. We will respond as required by law.

9. Children

Resido is not directed to users under 16. We do not knowingly collect data from children under 16. If you believe we have collected such data, contact us at support@resido.lk.

10. Third-Party SDKs & Analytics

We may use analytics, crash reporting, hosting and push notification services. These providers may collect limited technical data. Where these SDKs collect personal data, we document this and provide options where required by platform rules.

11. International Transfers

Data may be stored and processed in countries outside Sri Lanka. We will ensure appropriate protections are in place.

12. Changes to This Policy

We may update this policy. The effective date is displayed at the top. Significant changes will be communicated via the app or email.

13. Contact

For questions or to exercise rights contact:

Samudra Technologies (Pvt) Ltd
Marawila, Sri Lanka
Email: support@resido.lkinfo@resido.lk